NEXUS MANAGED SERVICES

Keep updates, security checks and backups under a clear operating plan.

Ongoing website administration, maintenance and WordPress management where applicable.

NEXUS MANAGED DIGITAL INFRASTRUCTURENEXUS-WEBSITE-MANAGEMENT

Service scope and operating plan

FROM ENVIRONMENT TO OPERATIONS

Clear scope. Authorized change. Agreed responsibility.

An explanatory planning model; activities, ownership and support boundaries are defined in the approved service scope.

NEXUS RESPONSIBILITY

SCOPED SEPARATELY

Discovery → scoped quotation → authorized onboarding → agreed ongoing support. Third-party licences and provider charges require an approved quote.

WordPressEvaluate compatibility and scope during discovery.

Static websitesEvaluate compatibility and scope during discovery.

Application websitesEvaluate compatibility and scope during discovery.

Agree scope and ownership
Discovery → scoped quotation → authorized onboarding → agreed ongoing support. Third-party licences and provider charges require an approved quote.
Plan onboarding and migration
Review access, dependencies, backups, the change window and rollback before moving the service.
Operate and support to the agreed scope
Define responsibility for monitoring, updates, change requests and escalation. Review what remains with the customer or platform provider.

SERVICE LEVEL COMMITMENT

Support hours, response targets and escalation are agreed in the approved service catalogue and contract.
Response windows, escalation and recovery objectives are agreed in the service scope.

Target Customer: Organizations seeking managed website management rather than unmanaged self-service.

MANAGED INFRASTRUCTURE ENGAGEMENT

Review your environment before contracting. Agree account ownership, provider dependencies, change approvals and ongoing support scope.